Shipping policy
Thank you for shopping with Sterns21.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Estimated Delivery Time
- United States: 5–10 business days
- Canada: 7–14 business days
- Europe: 7–15 business days
- International: 10–20 business days
Delivery times may vary due to holidays, customs processing, or unexpected carrier delays.
Shipping Costs
We offer free shipping on all orders unless otherwise stated at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email to monitor your package.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about your order or our shipping policy, please get in touch with our support team through our store.